1. Welcome
Thank you for choosing Recrovia.
Whether you are looking for your next career opportunity or using our platform to showcase your skills and experience, protecting your personal information is important to us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, how long we keep it and the choices available to you.
We have written this policy in plain English because we believe privacy information should be easy to understand.
By using Recrovia you acknowledge that you have read this Privacy Policy.
2. About Recrovia
Recrovia is an online recruitment platform connecting candidates and employers across the United Kingdom.
Our services may include candidate registration, employer accounts, job advertising, CV uploads, candidate searching, job applications, communications, job alerts and other recruitment related services.
This Privacy Policy applies whenever you access or use our website or services.
3. Our Privacy Commitment
We are committed to protecting your personal information and handling it responsibly.
We will:
- only collect information we genuinely need;
- explain how we use your information;
- keep your information secure using appropriate safeguards;
- never sell your personal information;
- comply with UK data protection legislation.
We regularly review this Privacy Policy and our security procedures to ensure they remain appropriate.
4. Who We Are
Throughout this Privacy Policy, 'Recrovia', 'we', 'our' and 'us' refers to the company operating the Recrovia platform.
Company Name: Able Personnel UK Limited trading as Recrovia
Registered Office: Avon House, Stratford Road, Shirley, Solihull, England, B90 4AA
Company Registration Number: 04961491
ICO Registration Number: ZA170682
Privacy Email: admin@ablepersonnel.co.uk
5. Scope of this Policy
This Privacy Policy applies to candidates, employers, website visitors and anyone who interacts with Recrovia.
6. Creating a Candidate Account
To use certain features of Recrovia you will need to create a candidate account.
When you register we may ask for:
- Your full name
- Email address
- Telephone number
- Town or city
- Postcode
- A secure password
- Your job preferences
- Salary expectations
- Preferred working locations
- Preferred working arrangements.
Some information is required so we can provide our services. Other information is optional and helps us improve the relevance of vacancies shown to you.
7. Keeping Your Information Accurate
You are responsible for ensuring that the information you provide is accurate, complete and kept up to date.
You can update your profile at any time by signing into your account.
Providing false, misleading or fraudulent information may result in your account being suspended or closed.
8. Account Security
You are responsible for keeping your login details confidential.
You should choose a strong password and must not share your account with anyone else.
If you believe someone has accessed your account without your permission, please notify us as soon as possible so we can help protect your information.
9. Verification
To help protect our users and maintain the integrity of the platform, we may ask you to verify your email address or other account information.
Where appropriate, we may carry out reasonable checks to help prevent fraud, misuse or unauthorised access.
10. Closing Your Account
You may request to close your account at any time.
Closing your account does not automatically remove information that we are required to keep for legal, regulatory or legitimate business purposes. We will only retain information for as long as permitted or required by law and in accordance with this Privacy Policy.
11. Creating Your Candidate Profile
Your candidate profile helps employers understand your skills, experience and career preferences.
You may choose to include information such as your employment history, qualifications, skills, licences, professional memberships, career summary and preferred locations.
Please ensure the information you provide is accurate and kept up to date.
12. Uploading Your CV
You may upload one or more CVs to your account.
By uploading a CV you confirm that:
- the CV belongs to you or you have permission to upload it;
- the information is accurate to the best of your knowledge;
- it does not contain unlawful, offensive or misleading material.
You remain the owner of your CV. By uploading it you give Recrovia permission to store, process and make it available in accordance with your privacy settings and this Privacy Policy.
13. Supporting Documents
Where available, you may upload supporting documents such as certificates or portfolios.
Please avoid uploading unnecessary personal information or special category information unless it is relevant to a job application.
14. Profile Visibility
You control how your profile is shared.
Depending on the features available, you may choose to:
- make your profile searchable by registered employers;
- limit visibility;
- only share your information when you apply for a vacancy.
Changing your visibility settings may affect the number of opportunities you receive.
15. Candidate Responsibilities
You are responsible for the content you upload.
You must not upload information that is false, defamatory, discriminatory, infringes another person's rights or contains malicious software.
We may remove content or suspend accounts where we reasonably believe our platform is being misused.
16. How Employers View Your Information
Registered employers may view your profile where you have chosen to make it visible or where you apply for one of their vacancies.
Employers are expected to use candidate information only for genuine recruitment purposes and in accordance with applicable data protection laws.
17. Applying for Vacancies
Recrovia allows you to apply for vacancies advertised on our platform.
When you submit an application, the information you choose to provide, including your CV and profile information, may be shared with the employer advertising the vacancy.
Employers use this information to assess your suitability for their recruitment process.
19. Employer Responsibility
Once your application has been shared with an employer, that employer becomes responsible for how they process your personal information.
Employers should have their own Privacy Policy explaining how they collect, use, store and retain your information.
Recrovia cannot control the actions of employers after your information has been shared with them.
20. Application Status
Where available, Recrovia may display updates on the progress of your application.
Application updates are provided for your convenience and may depend on information supplied by the employer.
21. Withdrawn Applications
Where the platform allows, you may withdraw an application before the recruitment process has progressed.
Please note that information already shared with an employer cannot always be withdrawn and may continue to be processed by that employer in accordance with their own privacy practices.
22. No Guarantee of Employment
Submitting an application through Recrovia does not guarantee an interview, job offer or employment.
Recruitment decisions are made solely by the employer advertising the vacancy.
23. Job Alerts
If you choose to receive job alerts, we may send you emails or notifications about vacancies that match your skills, experience or preferences.
You can update or stop your job alerts at any time through your account settings.
24. Service Communications
We may contact you with important service information, including account verification, password resets, changes to our services, updates to this Privacy Policy, security notifications and information relating to applications you have submitted.
These communications are an important part of using the Recrovia platform and cannot always be opted out of.
25. Marketing Communications
Where permitted by law or where you have provided your consent, we may send you information about career advice, CV guidance, interview tips, industry news, new services and other opportunities that may be relevant to you.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by updating your communication preferences.
26. Messages Through the Platform
Where messaging features are available, communications between candidates and employers may be processed through the Recrovia platform to help deliver the service, maintain security, investigate misuse and resolve disputes where necessary.
Users should not send unlawful, offensive, abusive or misleading messages.
27. Surveys and Feedback
From time to time we may invite you to complete surveys or provide feedback about our services.
Participation is voluntary and helps us improve the Recrovia platform.
28. Managing Your Preferences
You can update your communication preferences within your account.
Please allow a reasonable period for changes to take effect. Even if you opt out of marketing, we may still send essential service messages where necessary to manage your account or comply with legal obligations.
29. Information We Collect
Depending on how you use Recrovia, we may collect personal information including:
- Your name
- Email address
- Telephone number
- Postal address or postcode
- Employment history
- Qualifications and professional memberships
- Skills, licences and certifications
- Salary expectations
- Preferred job locations and working arrangements
- CVs and supporting documents
- Account login details
- IP address, browser type and device information
- Communications you send to us or through the platform.
30. Information Collected Automatically
When you use our website, certain technical information may be collected automatically to help us operate, secure and improve our services.
This may include information about your device, browser, pages visited, date and time of access, approximate location derived from your IP address and how you interact with the website.
31. Information Provided by Third Parties
We may receive information from employers, referees (where appropriate), service providers or other lawful sources where this is necessary to provide our recruitment services or to comply with legal obligations.
32. Why We Use Your Information
We use your personal information to:
- provide and improve our services;
- create and manage your account;
- match you with suitable vacancies;
- process job applications;
- communicate with you;
- maintain the security of our platform;
- detect fraud and misuse;
- comply with legal and regulatory obligations;
- analyse how our services are used to improve the user experience.
33. Lawful Basis for Processing
We process personal information where we have a lawful basis to do so under UK data protection law.
Depending on the circumstances, this may include your consent, the performance of a contract, compliance with legal obligations or our legitimate interests in operating and improving the Recrovia platform.
34. Data Accuracy
We ask candidates to keep their personal information accurate and up to date.
If you believe any information we hold about you is incorrect, please update your account or contact us so that we can correct it where appropriate.
36. Third Party Service Providers
We carefully select third party providers who support services such as website hosting, cloud storage, email delivery, security monitoring and technical support.
Where these providers process personal information on our behalf, they are required to protect it and only use it in accordance with our instructions and applicable law.
37. International Transfers
Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that your information continues to receive an appropriate level of protection in accordance with UK data protection law.
38. Keeping Your Information Secure
We use technical and organisational security measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.
These measures may include secure servers, encrypted connections, access controls, monitoring and regular security reviews.
Although we take reasonable steps to protect your information, no internet service can guarantee complete security.
39. Fraud Prevention and Misuse
To protect candidates, employers and the Recrovia platform, we may monitor accounts for suspicious activity.
Where we reasonably believe our services are being used fraudulently, unlawfully or in breach of our terms, we may investigate, restrict or suspend access and, where appropriate, share information with relevant authorities.
40. Business Changes
If Recrovia is involved in a merger, acquisition, investment or sale of all or part of its business, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure your information continues to be protected.
41. How Long We Keep Your Information
We keep your personal information only for as long as it is needed to provide our services, comply with legal obligations, resolve disputes and protect our legitimate business interests.
The length of time we keep information may vary depending on the type of information and the reason it was collected.
When information is no longer required, we will securely delete it or anonymise it where appropriate.
42. Closing Your Account
You may request that your account is closed at any time.
Closing your account does not always mean that every record will be deleted immediately. We may need to retain certain information where required by law, to investigate complaints, prevent fraud or establish, exercise or defend legal claims.
43. Your Privacy Rights
Depending on your circumstances, you may have the right to:
- request access to your personal information;
- ask us to correct inaccurate information;
- request deletion of your personal information;
- request that we restrict how we use your information;
- object to certain types of processing;
- withdraw your consent where processing is based on consent;
- request a copy of certain information in a portable format.
We will respond to valid requests in accordance with applicable law.
44. Exercising Your Rights
If you wish to exercise any of your privacy rights, please contact us using the details provided at the end of this Privacy Policy.
We may ask you to verify your identity before processing your request to help protect your personal information.
45. Complaints
If you are unhappy with the way we have handled your personal information, we encourage you to contact us first so we have the opportunity to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's independent authority responsible for data protection.
46. Our Commitment
Recrovia is committed to reviewing and improving its privacy practices on a regular basis.
We will continue to develop our systems, processes and security measures to help protect the personal information entrusted to us by candidates and employers.
47. Cookies
Recrovia uses cookies and similar technologies to help our website operate effectively, improve your experience and understand how our services are used.
A cookie is a small text file placed on your device when you visit our website. Some cookies are essential for the website to function correctly, while others help us improve our services.
48. Types of Cookies We May Use
Depending on the services available, we may use:
- Essential cookies to keep the website secure and functioning correctly.
- Functional cookies to remember your preferences.
- Performance and analytics cookies to help us understand how visitors use our website.
- Security cookies to help detect suspicious activity and protect user accounts.
49. Managing Cookies
Most web browsers allow you to control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect how parts of the Recrovia website function.
50. Analytics
We may use website analytics tools to help us understand how visitors use our platform, identify areas for improvement and monitor website performance.
Where analytics tools collect personal information, we will process that information in accordance with this Privacy Policy and applicable data protection law.
51. External Links
Our website may contain links to third party websites or services.
Recrovia is not responsible for the privacy practices, security or content of external websites. We encourage you to read the privacy policies of any third party websites you visit.
52. Future Technologies
As Recrovia develops, we may introduce additional technologies or services to improve the platform.
Where these changes affect how personal information is processed, we will update this Privacy Policy and notify users where required by law.
53. Employer Accounts
Employers using Recrovia are required to create an employer account before accessing certain services.
When registering, we may collect company information, contact details and information about authorised users who will access the account.
You are responsible for ensuring this information remains accurate and up to date.
54. Authorised Users
Employer accounts may allow more than one authorised user.
The organisation is responsible for ensuring that only authorised individuals have access to the account and that login details are kept secure.
Recrovia may suspend access where we believe an account has been compromised or is being misused.
55. Posting Vacancies
When you advertise a vacancy, we collect the information required to publish and manage that advertisement.
Please ensure all vacancy information is accurate, lawful and does not contain misleading or discriminatory content.
56. Searching for Candidates
Where your subscription or service allows, you may search candidate profiles made available through the Recrovia platform.
Candidate information must only be used for genuine recruitment purposes and in accordance with applicable data protection law.
Employers must not copy, sell, licence or otherwise misuse candidate information obtained through Recrovia.
57. Contacting Candidates
Employers may contact candidates through the methods made available by Recrovia.
Communications should remain professional, relevant to recruitment and comply with applicable legislation.
Recrovia reserves the right to investigate misuse of messaging facilities.
58. Employer Responsibilities
Employers are responsible for complying with their own legal obligations when processing candidate information received through Recrovia.
This includes complying with UK data protection law, maintaining appropriate security measures and handling candidate information fairly and responsibly.
59. Information We Collect from Employers
We may collect information including company name, trading name, registered address, billing address, contact names, telephone numbers, email addresses, job vacancy details, user account information, payment information where applicable, communications and technical information relating to use of the platform.
60. How We Use Employer Information
We use employer information to create and manage employer accounts, publish vacancies, provide candidate search services, communicate with authorised users, improve our services, process payments where applicable, provide customer support, protect the security of our platform and comply with legal obligations.
61. Sharing Employer Information
We may share employer information with trusted service providers who support our business operations, payment providers where applicable, professional advisers and regulatory authorities where required by law.
We do not sell employer personal information.
62. Employer Communications
We may contact authorised users regarding account administration, service updates, technical notices, security alerts, billing matters, product improvements and information about Recrovia services.
Marketing communications may be managed through your communication preferences where available.
63. Security of Employer Accounts
Employers are responsible for protecting their login credentials and ensuring authorised users access the platform appropriately.
Recrovia may monitor account activity to help detect unauthorised access, fraud or misuse of our services.
64. Employer Data Retention
We retain employer information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, maintain business records and protect our legitimate interests.
Information that is no longer required will be securely deleted or anonymised where appropriate.
65. Employer Privacy Rights
Authorised employer users have rights under applicable UK data protection legislation in relation to their personal information. These rights may include requesting access to personal information, requesting correction of inaccurate information, requesting deletion where appropriate, objecting to certain processing activities and requesting restriction of processing.
Requests will be considered and responded to in accordance with applicable law.
66. Contacting Recrovia
If you have any questions about this Privacy Policy or how Recrovia processes personal information, please contact us using the contact details published on our website.
Where appropriate, we may ask you to verify your identity before responding to your request.
67. Changes to this Privacy Policy
Recrovia may update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance, technology, our services or our business operations.
Where significant changes are made, we will take reasonable steps to notify users where required by law. The latest version will always be published on the Recrovia website.
68. Definitions
For the purposes of this Privacy Policy:
Candidate means an individual seeking employment or career opportunities through Recrovia.
Employer means an organisation or authorised representative using Recrovia to recruit staff.
Personal Information means information relating to an identified or identifiable individual.
Platform means the Recrovia website, applications and related recruitment services.
69. Governing Law
This Privacy Policy is governed by the laws of England and Wales unless applicable legislation requires otherwise.